The Relationship between Social Capital and Job Satisfaction among Employees of Abu Dhabi City Municipality
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Abstract
Social capital is increasingly recognised as a key factor shaping employees’ attitudes and experiences in the workplace. Its relationship with job satisfaction is particularly relevant within public sector organisations. This study looks at how social capital affects job satisfaction in workers at Abu Dhabi City Municipality. Instead of focusing on general ideas, it highlights structural, relational, and cognitive elements - showing how internal interactions shape outcomes. Common values and mutual trust, along with shared knowledge appear to boost satisfaction significantly. A descriptive-analytical method was applied; data came from a survey handed out to 50 staff members randomly picked from a total group of 751. Statistical tools like SPSS and AMOS helped examine averages, key factors, plus direct links between variables. Findings reveal extremely strong social capital levels - and notably high job satisfaction across participants. Path analysis indicates the relational aspect positively influences job satisfaction, whereas its impact on institutional commitment is negligible. In contrast, the cognitive factor contributes meaningfully to employee contentment but does not affect loyalty to the organisation. Meanwhile, structural elements show clear benefits for work-related fulfilment, yet remain unrelated to dedication towards the institution. Findings suggest that greater organisational trust strengthens interactions and supports knowledge exchange. These improved connections lead to higher satisfaction levels within public sector employees. Additionally, such environments foster stronger alignment with agency goals over time.
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